Watch the 1-minute story Then book 30 minutes to look at yours

Analyzing your situation…

Live replay · same tickets, two queues

Legend
  • Sentiment not read yet
  • Unhappy
  • Neutral
  • Happy · on time
  • Strategic account · deadline close
  • Escalated
  • Senior team
Before / After

Your operational metrics

Methodology & limitations
View calculation assumptions
    References
      What's next?
      Executive Conference #1 · B2B customer service

      What if your customer service became your main competitive advantage?

      An evening with HubSpot and Aircall on measuring customer service performance (NPS, CSAT) and the concrete opportunities of automation and AI — for commercial excellence, customer service and CRM decision-makers.

      Date
      Wednesday, November 25, 2026
      Time
      6:30 – 9:30 p.m.
      Venue
      Salons Hoche · 8 avenue Hoche, 75008 Paris
      Seats
      30 seats

      Quantum × HubSpot × Aircall

      • Four workshops: the real challenges, where the sector is heading with AI agents, the success factors, and the KPIs that prove performance (NPS, CSAT, resolution rate)
      • Real-world feedback on measuring NPS and CSAT, and AI use cases including HubSpot’s latest agentic features
      • A direct exchange with HubSpot, Aircall and Quantum experts — then dinner and networking
      See the full programme

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      Book a strategy call

      Can't make it? Let's look at your numbers together.

      30 minutes with a consultant to turn this simulation into an action plan.

      CA
      Chanon AsarisiQuantum Growth Advisory
      Duration
      30 minutes
      Format
      Video call
      Commitment
      None required

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